Last updated: 20 October 2026
1. Who is responsible and how to contact us
For the legal name and contact details of the seller behind this storefront, please contact Client care before making a payment.
This Privacy Policy explains how information is handled when you browse this storefront, contact us, create an account, request an order, subscribe to marketing or ask for a stock notification. Send privacy questions or requests through Client care. Please do not include passwords, complete payment card details or unnecessary identity documents in a message.
2. Information you provide
An order or account may include your name, email address, telephone number, billing and delivery addresses, the items requested, selected currency, shipping information and order correspondence. We use the details needed for the service you request, rather than requiring you to subscribe to marketing.
Contact forms store the message and the details you submit so that we can respond and keep a record of the discussion. Marketing subscriptions record the email address, the consent statement accepted, signup source, consent time and subscription status. A stock notification records your email, the specific product, your one-time notification choice and the notification status.
If you submit a product review or an image, the content and the display name you choose may be visible to other visitors after publication. Do not include addresses, order credentials, other people’s private information or images you do not have permission to share.
3. Browsing, cookies and similar storage
Essential storage supports functions such as your shopping bag, account login, checkout security, currency selection and remembering whether a session offer has been shown. Browser and server information may also be used to protect the site and investigate technical failures or abuse.
Optional analytics and advertising are controlled separately in Cookie preferences. They start with permission denied and are enabled only for the choices you make. Declining optional cookies does not subscribe you to marketing and does not prevent you from requesting an order.
Where you agree to analytics, the storefront can count visits and page views using a pseudonymous visitor identifier. If external analytics, advertising or chat providers are enabled and permitted by your choices, those providers may receive browsing events and device information. Only services actually enabled for the site and permitted by your choices are used.
You can change optional choices using the Cookie preferences control on the site. Browser settings also allow you to clear stored data. Clearing or blocking essential storage may reset your bag, sign you out or require you to choose your preferences again.
4. Why information is used
Information is used to answer questions, manage accounts, review and confirm order requests, arrange an agreed delivery, process a payment or refund through an available provider, address returns and complaints, and keep necessary transaction records.
We also use relevant information to protect the service, prevent misuse and meet obligations that apply to the transaction. Where a legal basis is required, processing may be necessary for a contract or requested pre-contract steps, a legal obligation, a permitted legitimate interest, or your consent, depending on the purpose and applicable law.
Optional marketing and optional tracking depend on the applicable permission. Placing an order, creating an account or accepting essential cookies does not automatically authorize marketing emails.
5. Email choices and stock notifications
A newsletter subscription requires a separate, initially unchecked marketing choice. You can withdraw that choice using an unsubscribe link in a marketing message or by contacting Client care. Unsubscribing from marketing does not stop messages necessary to handle an order or a request you have made.
A back-in-stock request is a separate request for one notification about the selected product. It does not add you to the marketing list. A saved request is not a guarantee that a message has already been sent, that stock is reserved, or that the product will become available.
Unsubscribe links lead to a confirmation page; simply opening a link does not change your preference. We keep the subscription status so that the recorded choice can be respected.
6. Service providers and disclosures
Information is shared only as needed for the actual service: for example, hosting and security, a configured email delivery service, an available payment provider, or the carrier used for an agreed shipment. An analytics, advertising or chat provider is used only when enabled and when the necessary permission has been given.
Payment providers may process payment credentials under their own notices and terms. Never send full card details through a contact form or by ordinary email. An order record may contain the provider, payment status, a reference and refund information needed to manage the transaction.
Information may also be disclosed when required by law or to handle a legitimate dispute, protect rights, or respond to an authorized request. We do not treat your order information as permission to sell your details or send unrelated marketing.
7. International processing
Your location, the delivery route and the providers actually used may affect where information is processed. You may contact Client care for current provider and location details before supplying optional information.
Where a transfer is subject to legal restrictions, applicable requirements and safeguards must be addressed. This policy does not claim that every provider or destination has the same privacy rules as your country.
8. Retention and security
Order, account and correspondence records are kept for the time needed to handle the service, applicable recordkeeping duties and genuine disputes. Marketing consent and unsubscribe records may be kept to evidence and respect your choice, subject to applicable retention and deletion requirements. Optional visit records are kept for a limited period.
Access controls, request validation and the secure connection available on the site help protect information. No online service can guarantee absolute security. Use a unique account password and contact us promptly if you suspect unauthorized access.
9. Your choices and rights
Depending on applicable law, you may have rights to access, correct or delete information, obtain a portable copy, restrict processing, object to certain uses, withdraw consent, and raise a concern with an appropriate supervisory authority. Withdrawing consent does not retrospectively invalidate processing that was lawful before withdrawal.
Contact Client care and explain the request and the email address or order concerned. We may ask for reasonable information to verify that the request belongs to you. We will not ask for your account password or full payment credentials. Some information may need to be retained where law requires it; we will explain any applicable reason.
The site’s personal-data export and erasure workflow includes email-linked subscription and stock notification records. Deleting those records does not by itself cancel an order or remove transaction records that must be retained.
10. Children and policy changes
The storefront is intended for people able to enter the transaction or acting with any permission required by law. If you believe a child has provided personal information without appropriate permission, contact Client care so the situation can be reviewed.
The current policy is published on this page. Material changes will apply as required by law, and a new purpose requiring consent will not be treated as authorized merely because the text has changed.